Each table below lists one part of the app and, for each role (Owner, Branch manager, Supervisor, Staff), what that role can see or do. The phone hides what a role may not do, and the server refuses it anyway.
How to read the cells:
- All: every branch of the restaurant (owner only).
- Branch: every record of the branches the person belongs to.
- Own: only records about them, assigned to them or reported by them.
- View: can see but not change.
- Yes: allowed. —: hidden or not allowed.
| What |
Owner |
Branch manager |
Supervisor |
Staff |
| Readiness score, readiness by area, readiness trend |
All |
Branch |
Branch |
— |
| Today’s tasks on Home |
All |
Branch |
Branch |
Own |
| Period summary, evidence, inspection file |
All |
Branch |
View |
— |
| Branch switcher |
All branches |
Their branches |
Their branches |
Their branches |
| Branches overview (Settings > Branches) |
All |
Their branches |
— |
— |
| What |
Owner |
Branch manager |
Supervisor |
Staff |
| See tasks |
All |
Branch |
Branch |
Own and unassigned |
| Complete a task |
Yes |
Yes |
Yes |
Own and unassigned |
| Assign a task to someone |
Yes |
Yes |
Yes |
— |
| Create a task, change task settings |
Yes |
Yes |
— |
— |
| Add a note or photo on a task |
Yes |
Yes |
Yes |
Own |
| What |
Owner |
Branch manager |
Supervisor |
Staff |
| Record a reading or a cooling log |
Yes |
Yes |
Yes |
Yes |
| See the readings history |
All |
Branch |
Branch |
Branch (needed at shift handover) |
| Correct a reading |
Yes |
Yes |
Yes |
— |
| Calibration check of a thermometer |
Yes |
Yes |
Yes |
— |
| What |
Owner |
Branch manager |
Supervisor |
Staff |
| Record a delivery, door checks, photos |
Yes |
Yes |
Yes |
Yes |
| See deliveries and batches |
All |
Branch |
Branch |
Branch |
| Dispose of a batch, return it, recall |
Yes |
Yes |
Yes |
— |
| See suppliers |
All |
Branch |
Branch |
View |
| Add or edit suppliers |
Yes |
Yes |
— |
— |
| What |
Owner |
Branch manager |
Supervisor |
Staff |
| Report an issue |
Yes |
Yes |
Yes |
Yes |
| See issues |
All |
Branch |
Branch |
Own (reported or assigned) |
| Work on an issue (record what was done) |
Yes |
Yes |
Yes |
Own only |
| Send an issue for verification |
Yes |
Yes |
Yes |
— |
| Close or reopen an issue |
Yes |
Yes |
— |
— |
| See who did each step |
Yes |
Yes |
Yes |
Yes |
A new reading inside the safe range is added as the verification step of an open reading issue whoever takes it.
| What |
Owner |
Branch manager |
Supervisor |
Staff |
| Record a cleaning or a trip |
Yes |
Yes |
Yes |
Yes |
| See the history |
All |
Branch |
Branch |
Branch |
| Correct a record |
Yes |
Yes |
Yes |
— |
| Document |
Owner |
Branch manager |
Supervisor |
Staff |
| Restaurant papers: business license, pest control contract, water test, other |
Manage, all |
Manage, branch |
View |
— |
| Log a pest control visit |
Yes |
Yes |
Yes |
— |
| Chemicals register (safety data sheets) |
Manage |
Manage |
View |
View (staff must be able to read safety sheets) |
| Personal certificates: health, food handler, HACCP, first aid |
Manage, all |
Manage, branch |
View, branch (to check the shift is covered) |
Own only, view |
| What |
Owner |
Branch manager |
Supervisor |
Staff |
| See the allergen list |
Yes |
Yes |
Yes |
Yes |
| Edit allergens |
Yes |
Yes |
Yes |
— |
| Take training, see own results and certificate |
Yes |
Yes |
Yes |
Yes |
| See the team’s training results |
All |
Branch |
Branch |
— |
| Run a practice inspection, log an authority visit, see results |
Yes |
Yes |
— (sees the “If inspected today” card on Home) |
— |
| What |
Owner |
Branch manager |
Supervisor |
Staff |
| Setup wizard, equipment, areas, opening hours |
Yes |
Yes |
— |
— |
| Restaurant policy |
Yes |
Yes |
View |
— |
| Team: see members |
All |
Branch |
View, branch |
— |
| Team: add, edit, deactivate members |
Yes, any role except owner |
Supervisors and staff only |
— |
— |
| Add a branch |
Yes |
— |
— |
— |
| Subscription and billing |
Yes |
— |
— |
— |
| Activity log |
All |
Branch |
— |
— |
| Support messages, notifications, inbox, own profile |
Own |
Own |
Own |
Own |
| Sync status, About, Problems log |
Yes |
Yes |
Yes |
Yes |
