Logging a real inspector's visit and preparing for the follow-up
Who this page is for: Owner, Branch manager
When a real inspector visits, log the visit so nothing they found is forgotten. Owners and branch managers open Settings > Inspection, go to the History tab and tap Log an authority visit.
How do I log an inspector’s visit?
Section titled “How do I log an inspector’s visit?”- Choose who came (municipality, Food and Drug Administration or other) and the visit date. The inspector’s name is optional.
- For each thing they found tap Add an item: search the official checks and pick one, or choose Something else (type it). Choose what the inspector gave (notice, warning, possible fine or closure risk) and tap Add.
- If they found nothing, turn on The inspector found nothing.
- Choose the follow-up visit date the inspector gave.
- Add a photo of the official paper they left, and a note if you want.
- Tap Save visit.
“Open an issue for each item” is on by default: every item becomes an issue due by the follow-up date, so the team fixes it in time.
Why can’t I save the visit?
Section titled “Why can’t I save the visit?”Add at least one item, or turn on The inspector found nothing. A warning also needs the follow-up date the inspector gave.
How do I see when the inspector comes back?
Section titled “How do I see when the inspector comes back?”Open the visit from the History tab, or from the Now tab while its follow-up is coming. It shows every item with its level, the photo and the countdown: follow-up in some days, tomorrow, today, or “Follow-up date passed” in red.
How do I check before the inspector returns?
Section titled “How do I check before the inspector returns?”Open the visit and tap Check before the inspector returns. A short walk with only that visit’s items starts. A warning that still fails shows as a possible fine, because at the follow-up a warning that is still there becomes a fine. If you stop, tap Continue the follow-up check later. After the check the visit shows “Follow-up checked”.
Do I have to log every visit?
Section titled “Do I have to log every visit?”It is strongly recommended: the items become issues with due dates, so they are fixed before the inspector returns.