Notifications and the Inbox
How do I choose which notifications I get?
Section titled “How do I choose which notifications I get?”Open Settings > Notifications and turn each kind on or off:
- Tasks: a reminder 5 minutes before a task is due, and again when it is still not done.
- Expiring items: documents ending soon or ended, and stock expiring tomorrow or expired.
- Account: subscription and support notices, for example a reply from support or a phone that has not synced for days.
Can I turn off the alert for a reading out of range?
Section titled “Can I turn off the alert for a reading out of range?”No. Readings out of range are food safety alerts, so they are always on. Food cooling reminders (15 minutes left, time is over) come with them.
I get no notifications at all
Section titled “I get no notifications at all”Check that the phone allows notifications for Smart Inspector in the phone’s own settings.
Where do I see my reminders?
Section titled “Where do I see my reminders?”Tap the bell at the top of any tab to open the Inbox. A red number on the bell shows unread reminders. Reminders are grouped: tasks, documents, batches, food cooling and sync.
How do I open or clear a reminder?
Section titled “How do I open or clear a reminder?”Tap it to open what it is about; it is marked as read. Mark all as read clears the count. A reminder that was dealt with shows “Resolved” and stays as history. “No reminders” means nothing needs attention.
“No sync for 3 days”
Section titled ““No sync for 3 days””The phone has not sent its records for 3 days. Open the app with internet so it can sync and nothing is lost.